Darmowa lekcja #8

Darmowa lekcja #8

Be respectful to your coworkers

CEF C1 | Christine Porath | coworkers | darmowa lekcja | respect | TED talk

Darmowa lekcja – tydzień 46

HOME > Personal Development > Better Communicator > Be respectful to your coworkers

Practise speaking by describing this image
  • WARM UP
  • Is it important for you to get on well with your coworkers?
  • Are there any people that irritate you in the office?
  • How do you deal with such behaviour?
  • PART 1
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • What is the most important question you need to ask yourself as a worker?
  • What are the two answers to it?
  • How can the answer to this question affect our careers?
  • PART 2
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • What is incivility?
  • How did she and her father experience it at their work?
  • What do you think she did when she was feeling abused and insulted?
  • PART 3
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • What did she do after she quit?
  • What did she find out through her research on incivility?
  • How did some companies react?
  • How does incivility affect those who experience it?
  • Are you surprised by these findings?
  • PART 4
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • How does incivility affect those who witness it or read about it?
  • Why does Christine say that incivility is like a bug?
  • What does the example of this physician illustrate?
  • PART 5
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • What are the two main reasons for being rude and incivil?
  • Do you think that “nice guys finish last”?
  • What are the reasons many leaders fail according to the research by McCall and Lombardo?
  • What does it mean to be truly civil?
  • What is “radical candor”?
  • How do people view others who are civil towards them?
  • PART 6
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • What do employees expect from their leaders above all else?
  • How can we make people feel more respected?
  • What is the 10-5 way and how do you feel about it?
  • How does Campbell’s story illustrate the fact that civility can improve company performance?
  • WHAT DO YOU THINK
Coming Soon
In your opinion, does Mr Christine Porath make a compelling argument for civility?
Total Votes : 5
  • LESSON GLOSSARY

Be Respectful to Your Coworkers

Darmowa lekcja #7

Darmowa lekcja #7

THE BLUE TREE - Surprise me
Darmowa lekcja #7
CEF B2 | choices | darmowa lekcja | decisions | life | proverbs | wisdom
CEF level B2
Darmowa lekcja #7

LESSON MENU: image > warmup > key language > read > discuss > practice > glossary > contribute > THE END

Practise speaking by describing this image
  • WARM UP

  • Why do people commit crimes?
  • Are people good or bad by nature or nurture?
  • Is it possible to change one’s character?
  • KEY LANGUAGE
  • WHAT DO YOU THINK
  • Is it true that there is a fight in each and every one of us?
  • How can we feed these qualities?
  • What other factors can influence our personality or temperament?
  • PRACTICE
Multidecker Fiszki
  • LESSON GLOSSARY

The Two Wolves

  • CONTRIBUTE

Darmowa lekcja #6

Darmowa lekcja #6

Business English

Basic Telephoning Language

business English | CEF A2 | darmowa lekcja | phone calls | practical English | telephoning

Darmowa lekcja tygodnia – 44

Darmowa lekcja #6

LESSON MENU: image > warmup > study > practice > test > mind map > THE END

Practise speaking by describing this image
  • WARM UP

  • How often do you use a phone for business or private calls on a regular day?
  • How many of these calls are in English?
  • Do you prefer to make calls or write emails?
  • STUDY THIS 

Find the odd one out.

Each toggle contains some telephoning language. Read and listen to these expressions. There is one expression that is not appropriate for the business context. Can you guess which one it is?

answering the phone
  • Hello, Jill Smith speaking.
  • Good morning, Top Sports Ltd.
  • Yo, who’s there?
  • Good afternoon, purchasing department, Angela Bree speaking. How can I help you?
making contact
  • I’d like to speak to Karol Wanat.
  • Push me through to your boss now.
  • Can you put me through to Mr Duckworth?
  • Could I have Marketing Department, please?
Identifying yourself
  • This is Bruce White.
  • My name’s Robert Went.
  • It’s me, don’t you recognise me?
  • It’s Bob here.
Making excuses
  • I’m sorry, he’s in a meeting.
  • I’m afraid she’s not available.
  • I’m terribly sorry, but he won’t be able to talk to you right now.
  • Stop calling him, he doesn’t want to talk to you.
Stating your purpose
  • Why haven’t you paid me yet?
  • I’m calling about your invoice.
  • I’m returning his call.
  • The reason I’m calling is that I haven’t received the money yet.
Checking understanding
  • Could you spell that?

  • Can I ask you to repeat the surname, please?
  • I didn’t get that, why can’t you speak clearly?
  • Can I read that back to you?

Asking for information
  • Could I have your name?
  • May I have your name, sir?
  • Can I take your number?
  • And your name again?
Promising action
  • I’ll make sure he gets the message.
  • I’ll pass your message to him.
  • I’ll tell her when she gets back.
  • I’ll tell him, OK, don’t sweat it.
Ending a call
  • Thank you. Goodbye.
  • Thanks for calling.
  • That’s it. I need to finish now.
  • Is there anything else?
  • PRACTICE
Multidecker Fiszki
  • TEST

Time for a little test. Do you remember the exact words which were used in the following telephoning expressions?

Score more than 60% and get a beautiful certificate.

Ready. Steady. GO!

1.A: Hello, Jill Smith .
B: Hi, Jill. It's Bob here. Do you have a second?
2.A: Can you put me to Mr Duckworth?
B: Sure, no problem.
3.A: is Bruce White.
B. Hi, Bruce, it's Sarah here.
4.A: I’m calling your invoice.
B: Yes, is there something wrong with it?
5.A: Can I speak to Mr Nichols, please?
B: I’m afraid she’s not .
6.A: May I have your , sir?
B: Of course, it's Walters, Josh Walters.
7.A: The account number is PL5899 0000 2338 1284
B: Can I read that to you?
8.A: Could you tell him that Mr Rogers needs to speak to him urgently?
B: I’ll make he gets the message.
9.A: Is there anything I could help you with?
B: No, thanks, that's all.
10.A: Is Ms Grisham in the office today?
B: Yes, she is, but she’s in a now.

  • RESOURCES FOR DOWNLOAD

download a mind-map

Learning is more effective when you use mind-maps!

Darmowa lekcja #5

Darmowa lekcja #5

THE BLUE TREE - Surprise me
Darmowa lekcja #5
animation | BBC Ideas | CEF B1 | darmowa lekcja | introverts | personality | psychology
CEF B1
Darmowa lekcja #5
people in the cafe
  • WARM UP

  • Are you an introvert, extrovert or an ambivert?
  • Is it easier to be an extrovert or an introvert in the modern world?
  • Would you like to change this aspect of your personality?
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • In what sense is the world designed for extroverts?
  • Why is this a problem for introverts?
  • What do people think of introvert children and why is it a misconception?
  • How does science explain being introvert or extrovert?
  • Who is an ambivert?
  • What strategies can introvert people use to cope with the noisy world?
  • WHAT DO YOU THINK
Coming Soon
Should the society value introversion more?
Total Votes : 7
  • PRACTICE
  • LESSON GLOSSARY

The quiet power of introverts

  • FOLLOW UP

Follow up on the subject of introversion. Find out more about what it means to be an introvert or extrovert.

FOLLOW UP

Dive deeper to learn more about this subject

Darmowa lekcja #4

Darmowa lekcja #4

Darmowa lekcja #4
asking questions | breaking ice | darmowa lekcja | language game | speaking
Darmowa lekcja #4
  • LANGUAGE GAME

Tell Ask Speaking Game.

Play this game to practise speaking and get to know your group a bit better.

Answer all the questions and remember to add as many details as possible.

Welcome to Tell Ask speaking game!

There are 20 cards. 10 Ask cards and 10 Tell cards.
Try to answer them all giving as many details as possible.

The goal of the game is to practise speaking and get to know each other better.
Shall we start breaking some ice?

Click NEXT to start!


Darmowa lekcja #3

Darmowa lekcja #3

Darmowa lekcja #3
CEF B1 | darmowa lekcja | languages | learning English | Lydia Machova | poliglot | study | TED
Darmowa lekcja #3
  • WARM UP
  • How many languages do you speak?
  • Do you like learning languages?
  • What are the advantages of knowing many languages?
  • PART 1
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • How does Lydia feel about learning a language?
  • How many languages does she speak?
  • Who did she talk to about learning languages?
  • What did she find out after talking to other polyglots?
  • How did she learn Spanish and German?
  • What’s the first key to learning languages?
  • PART 2
  • KEY LANGUAGE
  • WATCH THE VIDEO
  • CHECK YOUR UNDERSTANDING
  • What is the second key to language learning?
  • What does Lydia mean when she said we need to have a system?
  • Why is patience important?
  • What do the stories of Benny and Lucas illustrate?
  • WHAT DO YOU THINK
Coming Soon
Which of the four secrets of learning a language do you think is the most important?
Total Votes : 61
  • RESOURCES FOR DOWNLOAD

download a mind-map

Learning is more effective when you use mind-maps!
  • RESOURCES FOR DOWNLOAD
Weekly Learning Plan is a practical template for self-disciplined students who want to track their learning.

It contains a lot of ideas of what you could do to improve your English.

WEEKLY LEARNING PLAN

Use this template to plan your week of learning!
  • LESSON GLOSSARY

Secrets of learning languages - TED Talk