Stand Out During Your Next Presentation
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How to Get Along with Difficult Colleagues
THE BLUE TREE
Better
Communicator
CEFR B2
Upper
Intermediate
warm up
- Who do you like/dislike the most at work?
- What traits should a good colleague have?
- What annoys you the most about the behaviour of your workmates?
LISTENING
Listen to the article first. What is the main idea behind this management tip?
reading
How to Get Along with Difficult Colleagues |
It’s easy to 1. get caught up in interpersonal conflict at work. But these negative dynamics can lead to mistakes, reduced creativity, and worse decision-making. Here are four ways to work more effectively with difficult colleagues. Understand that your perspective is limited. It’s not realistic to expect everyone to agree with you all the time. When differences arise, ask yourself questions like: What if I’m wrong? How would I change my behavior? What 2. assumptions have I made? View the conflict as a problem to be solved together. Understand what 3. outcome you’re aiming for. Do you want to get a project over the finish line? Build a healthy working relationship that will last into the future? Feel less angry or frustrated after your interactions? Decide on your goals before interacting with your colleague, and keep your eyes on the prize. Avoid 4. venting and 5. gossip. Choose whom you talk to (and what you share) carefully. Look for people who are constructive, have your best interests at heart, will challenge your perspective when they disagree, and can be 6. discreet. Experiment to find what works. Start by coming up with two or three methods you want to test out. For example, if you want to improve communications with a 7. grumpy colleague, decide that for two weeks you’re going to ignore their tone and focus on the 8. substance of their messages. Often small actions can have a big impact. |
| This tip is adapted from “How to Navigate Conflict with a Coworker,” by Amy Gallo |
dać się złapać, wrobić
założenia
rezultat, wynik
dawać upust (emocjom)
plotki, pogłoski
dyskretny, rozważny
gderliwy, marudzący, zrzędliwy
merytoryczna wartość
COMPREHENSION
- How can arguments at work affect our performance?
- How does it help to understand that our perspective is limited?
- What questions can we ask ourselves at this point?
- How can we view the conflict as a problem to be solved together?
- What should we remember about when we decide to approach a difficult colleague?
- Who can we talk to about this issue? Why?
- What’s the forth tip about? Can you think of any other ‘experiments’?
POLL
Introduce Yourself with Confidence
THE BLUE TREE
Better
Communicator
CEFR B1
Intermediate
warm up
- How do you usually introduce yourself to new business associates?
- What can you do to make a positive and lasting first impression?
- Are introductions different when they happen online or in real life?
LISTENING
Listen to the article first. What is the main idea behind this management tip?
reading
Introduce Yourself with Confidence
Many of us 1. dread the self-introduction, whether it’s in an online meeting or at a boardroom table. The secret to introducing yourself with 2. confidence, in any context, is a simple three-step process: Focus on your present, past, and future.
• Present. Start with a present-tense statement to introduce yourself. Your name and job title is a great place to start. If there’s an 3. opportunity to 4.elaborate, you can also share other details such as a current project, your 5. expertise, or your geographical location.
• Past. Add two or three points that will provide 6.relevant details about your background and 7.credibility. Consider your education, past projects, employers, and 8. accomplishments.
• Future. Demonstrate enthusiasm for what’s ahead. If you’re in a job interview, share your 9. eagerness about potential opportunities at the company. Or, if you’re in a meeting, express interest in what the team is 10. setting out to accomplish.
This tip is adapted from “A Simple Way to Introduce Yourself,” by Andrea Wojnicki
obawiać się, być przerażonym (czymś)
pewność siebie
możliwość, szansa
wyjaśnić szerzej, wytłumaczyć
odpowiednie, właściwe
wiarygodność
osiągnięcia
zapał, entuzjazm
zamierzać, określać, ale również wyruszyć
COMPREHENSION
- How do many people feel about self-introductions?
- What should we focus on when we are introducing ourselves to others?
- What can we include in the first step of the introduction?
- What purpose does mentioning our past serve?
- What should we demonstrate when we are focusing on the future?
POLL
COMMENTS
How would you introduce yourself during a onboarding training in a company you have just joined?
Briefing the big boss
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Briefing the big boss
THE BLUE TREE
Better
Communicator
CEFR B1
Intermediate
warm up
- How approachable are the managers in your company?
- Have you ever heard about managing up? What do you think it is?
- How can subordinates increase their chances of being heard by their superiors?
LISTENING
Listen to the audio. What is the main message of this HBR Management Tip?
reading
Briefing the Big Boss
1. There’s no shortage of advice on how to 2. brief a senior leader: Keep it short, 3. front-load the message, and so on. But you can’t 4. undervalue the interpersonal dynamics in the room when you’re presenting 5. crucial information to the big boss. So before the meeting, identify the senior leader’s most trusted advisor. Consult with that person ahead of time so they’ll be able to 6. vouch for you and back up the information you’re presenting. Their support will help you earn the senior leader’s trust. Next, 7. familiarize yourself with your boss’s instructions. For example, what are their 8. nonverbal cues that 9. indicate that they want you to either say more or hurry up. You need to adapt your style in real time based on their reaction — so make sure you know what those signals are. Finally, find out how your boss engages with material. Are they someone who pushes back on points? Are they a quiet listener? Or do they ask a lot of questions? Being aware of these things ahead of time will make you more effective in communicating the right message under pressure.
This tip is adapted from “How to Brief a Senior Executive,” by Grant T. Harris
nie brakuje
przedstawić coś krótko
od razu przejść do rzeczy
niedocenić
istotne, bardzo ważne
ręczyć za kogoś, poprzeć kogoś
zapoznać się z czymś
niewerbalne sygnały
wskazać
COMPREHENSION
- What are some pieces of advice on how to brief a big boss?
- What shouldn’t we undervalue?
- Why is it a good idea to find someone who could vouch for us?
- What should we familiarize ourselves with?
- How does learning how our boss engages with a material help us?
- Are there any other tips that can help us be more effective presenting under pressure?
Time for a short summary. Watch this video and read all the questions. Do you think it could be practical to take them into consideration when you are briefing the big boss?
POLL
COMMENTS
What advice would you give to a colleague who had to present in front of the Management Board for the first time?
How important is it for the success of a business that top management are approachable and easy to talk to?
Share your views and experience here.
How to quit your job
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COMMENTS
How would you deal with a difficult colleague at work? Do you have any other tips you’d like to share with us?