1.A: Hello, Jill Smith .
B: Hi, Jill. It's Bob here. Do you have a second?
2.A: Can you put me to Mr Duckworth?
B: Sure, no problem.
3.A: is Bruce White.
B. Hi, Bruce, it's Sarah here.
4.A: I’m calling your invoice.
B: Yes, is there something wrong with it?
5.A: Can I speak to Mr Nichols, please?
B: I’m afraid she’s not .
6.A: May I have your , sir?
B: Of course, it's Walters, Josh Walters.
7.A: The account number is PL5899 0000 2338 1284
B: Can I read that to you?
8.A: Could you tell him that Mr Rogers needs to speak to him urgently?
B: I’ll make he gets the message.
9.A: Is there anything I could help you with?
B: No, thanks, that's all.
10.A: Is Ms Grisham in the office today?
B: Yes, she is, but she’s in a now.