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Better
Communicator

CEFR B2
Upper
Intermediate
warm up
Answer the questions below. Then listen to the sample answers and report back on what you’ve heard.
| Do you usually agree or disagree with your workmates? |
TRANSCRIPT
I think it depends on the situation. Most of the time, I tend to agree with my workmates because we’re usually aligned on the same goals. But when I do disagree, I try to focus on the facts and the bigger picture. It’s not about being right, but about reaching the best outcome for everyone involved.
| What’s your strategy for expressing opposing opinions? |
TRANSCRIPT
My strategy when expressing a different opinion is to be respectful and open. I start by acknowledging the other person’s point of view before sharing mine. Something like, ‘I see where you’re coming from, but have you considered…’ That way, it doesn’t feel like I’m shutting them down, but rather opening up the conversation for both sides.
| How can we help people see our point of view? |
TRANSCRIPT
Helping people see your point of view can be tricky, but I think it’s all about listening and understanding first. If you show genuine interest in their perspective, they’ll be more open to hearing yours. Asking questions to explore their reasoning, and then presenting your ideas with evidence or examples, can bridge the gap between differing opinions.
LISTENING
Listen to the audio. What is the main message of this HBR Management Tip?
reading

Read the article below. Check the meaning of some difficult words by moving your mouse over them.
How to Disagree Without Being Divisive
Many of us try to avoid conversations with those who have a sharply different point of view, or we try to convince them that they’re wrong. Neither approach is very productive. It’s possible to have healthy disagreements by employing a few tactics. Start by acknowledging the other person’s perspective, whether you agree with it or not. Say something like, “I understand where you’re coming from,” or, “Thank you for sharing your position,” before you state your point of view. Also, demonstrate 1. humility. While confidence is important in making persuasive arguments, too much of it can be 2. abrasive and even offensive. And be sure to phrase your argument in positive terms. For instance, you could say something like, “Let’s consider the possible benefits of having fewer people working on the marketing initiative,” rather than “We shouldn’t have any more people working on the marketing initiative.” Finally, if things start to get heated, 3. reiterate areas of agreement — even if they’re small and obvious. Something simple, such as “We both want this pandemic to end,” or “We agree that social distancing is presenting 4. unprecedented challenges,” can reestablish common ground. These strategies can help loosen 5. gridlock, 6. animosity, and 7. resentment and open the door for connection.
This tip is adapted from “Disagreement Doesn’t Have to Be Divisive,” by Francesca Gino
pokora, skromność
szorstki, zgryźliwy, opryskliwy
COMPREHENSION
Answer the questions below. Try to throw some of the newly learned words into your answers.
- How do many people approach others who disagree with them?
- Is it possible to disagree without being divisive?
- How can we acknowledge other person’s perspective?
- How can we demonstrate humility?
- How can we phrase our arguments in positive terms?
- What can we do if things get heated?
- What are the possible advantages of employing these tactics?
POLL
Cast your vote in the poll.
STUDY SECTION
LANGUAGE OF AGREEMENT AND DISAGREEMENT
Study and learn these ways of agreeing, disagreeing and showing reservations.
AGREE
- Yes, I agree completely.
- I’d go along with that.
- Yes, you have a point there.
- That’s exactly how I feel.
- I entirely agree with you.
DISAGREE
- That’s out of the question.
- I’m afraid, I can’t agree with that.
- That’s not how I see this.
- I couldn’t agree less.
- I think it misses the point.
DOUBTS
- I agree up to a point.
- I agree to some extent.
- I think that’s going a bit too far.
- I don’t think it’s as simple as that.
- You could be right but, …
SAMPLE DIALOGUES
Complete these dialogues with the words from the expressions above.





COMMENTS
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